Practical AI Training for Business Teams

Learning objectives

By the end of this course, participants will be able to:

• Understand core AI concepts and terminology
• Use AI tools confidently and safely in daily tasks
• Write effective prompts for quality output
• Identify data and privacy risks, and evaluate AI outputs critically

What it covers

A hands-on introduction that moves from AI fundamentals into everyday application, so participants can start using AI tools reliably in their own role from day one.

Course modules

1. 1Understanding AI: how it works, capabilities, and limitations
2. 2From prompts to reliable workflows: turning one-off AI use into repeatable, dependable results for everyday tasks
3. 3Applying AI to your role: drafting, summarising, research, and analysis tasks
4. 4Risk awareness: data privacy, confidentiality, and spotting inaccurate output

What you'll walk away with

At least one AI workflow built for a real task from your own job, including how to check the output and what information should never go into the tool